Anyone who leads a business these days would be wise to learn from Charlie Chaplin. When “talking movies” became possible in the late 1920s, the actor and director resisted the change at firstーbefore eventually adapting and making some of the best talking movies of his generation.
Chaplin’s great transition from silent to talking movies is a lot like what digital transformation is doing to leadership, the author Michael Schrage said in a recent webinar hosted by MIT Sloan Management Review.
One recommendation he and the other presenters made was to create an “affective” (not just “effective”) dashboard for the teams we lead, something that gives us a view of our teams’ attitudes, feelings, and moods. Some of the factors that could be measured are stress levels, wellness, and grit scores.
We’d love to hear your ideas for making dashboards more “affective.” What have you started or would you want to start measuring in your business?