Showing posts with label Tony Hsieh. Show all posts
Showing posts with label Tony Hsieh. Show all posts

Thursday, March 4, 2021

Who are the business leaders that have inspired you to do or change something that helped your business?


The late Tony Hsieh did tremendous things for both customer support and workplace culture. I will always be grateful that when the opportunity to join a Zappos culture camp in 2018 turned up, I went to one. (See 0:34 in the video!) It has inspired a change in GO-VA that helped us grow.

It’s also made a big difference in how we approached the (sometimes wild) roller coaster ride that was 2020.