GO-VA and Global Office Estimator - Antonette

Antonette joined the GO-VA and Global Office tribe in July. She works as an Estimator for an Australian business that provides environmentally safe pest control treatment services.

Most of us share Antonette’s dream of making our families’ lives more comfortable and visiting new places, don’t we? Let’s all do our share to make that happen!

Friends, if you know someone who has estimating experience like Antonette here, one of our clients in the U.S. has a work-from-home job opportunity.

Hiring: International Supply Chain Analyst

• Company: Go Virtual Assistants (GO-VA)
• Full Time
• Work From Home Job / Role
• Monthly Salary: PHP 65,000.00
• Office Location: Cebu, Philippines
• Benefits: Medical, Miscellaneous allowance, Dental, Vision, Freebies/Outings/Perks/ Referral Bonus

Attention, all Supply Chain Management professionals!

We have a terrific opportunity to work with the Cebu team of one of our U.S. clients. They provide batteries and other power solutions to equipment manufacturers in the medical, telecommunications, and tech industries, among others.

They’re seeking an International Supply Chain Analyst with relevant experience in procurement, compliance, and forecasting, plus leadership, problem-solving, and communication skills. A generous pay and benefits package awaits, including free HMO coverage for you and a dependent, starting on your Day 1 at work! 👩‍💼💡🧠

Apply for this work-from-home opportunity on the night shift here, friends

Hiring: Project Manager

 

• Company: Go Virtual Assistants (GO-VA)
• Full Time
• Work From Home Job / Role
• Monthly Salary: PHP 40,000.00
• Office Location: Cebu, Philippines
• Benefits: Medical, Miscellaneous allowance, Dental, Vision, Freebies/Outings/Perks/ Referral Bonus

Here’s your superpower: You can recall, organize, and examine information quickly and well. That’s what helps you make such smart decisions on complex requests.

We’d love it if you can join our tribe as a Project Manager for one of our U.S. clients! They’re an advisory and marketing business that helps brands and vendors grow their market share online. They’ll depend on you to set service level agreements, manage team workflows, and document projects, among other tasks. At least 3 years of experience in project coordination or management is required. 3️⃣⬆️💡🧠

You’ll get up to P40K plus great benefits for this work-from-home opportunity on the night shift. That includes free HMO coverage for you and a dependent, starting on your first day on the job. 💸💙💯

Create your GO-VA profile here to apply!

APPLY for Project Manager

Qualifications Our Health, Dental, and Medical VAs Have Earned

- Bachelor’s degree in nursing (nursing service ad ministration), health care management

- Training and work experience in medical billing and coding (ICD-10 standards)

- Proficiency in electronic health records and revenue cycle management software

- HIPAA trained

How To Start Your Global Office Right?

 

There is so much growth outsourcing can help your business achieve, wherever you may be in the world.

https://www.go-va.com.au/start-your-global-office-right/

When Setting Up Your Offshore Team in the Philippines - Fiona Kesby

1. Know what the end in mind is.
2. Choose an outsourcing provider that fits your values and culture, and whose data security and other systems fully support your business.
3. Have a plan for how you’ll introduce the concept to your onshore team.
4. Interview candidates yourself or ask a key team member to do so.
5. Remember your Virtual Assistant is a human being, not a robot.

For more tips to help you get ready for outsourcing, watch a video series by GO-VA CEO Fiona Kesby and benefit from her experiences and track record in outsourcing, recruitment, and leading distributed teams.

https://www.go-va.com.au/start-your-global-office-right/

sales@go-va.com.au

GO Virtual Assistants (GO-VA) Company Feedback - Divina

Many thanks to Divina for sharing her time and feedback shortly after one of our recent work anniversary virtual celebrations! She works as a recruitment admin for a specialist recruitment and consulting business in Texas, and celebrated her second GO-VA anniversary in January.

If you’d like to work with kind and supportive teammates like Divina, do explore our career opportunities on www.go-va.com.ph/home and create your GO-VA profile today!

Island Holiday 2021 - GO Virtual Assistants (GO-VA)

Imagine wrapping up 2021 with a few days soaking up some “vitamin sea.” Tell your friends about all the career opportunities on www.go-va.com.ph/home!

Exceptional Virtual Assistants in 2020

A few reminders about setting goals, staying focused, and finding better solutions in the midst of a pandemic—from our exceptional, award-winning Virtual Assistants in 2020. 

Learn More: https://www.go-va.com.ph/exceptional-virtual-assistants/

How Can a Marketing, Advertising or Media Virtual Assistant Help You?

#TeamLeader #GoVirtualAssistants #GOVAAwardsNightYour potential communities won’t find you unless you’re telling your business’ story well. Add a Virtual Assistant with skills in Marketing, Advertising, or Media to help your business get out there and get found!

https://www.go-va.com.au/advertising-marketing/

GO Virtual Assistants (GO-VA) Advertising and Marketing Services

Let a highly skilled Virtual Assistant help! We’ll find you a Virtual Assistant with skills in copywriting, events planning, graphic design, public relations, and social media marketing. Your business’ story deserves to be told well! 

Learn More: https://www.go-va.com.au/advertising-marketing/
 

GO Virtual Assistants (GO-VA) Advertising and Marketing Services

 

Let GO-VA recruit exceptional Virtual Assistants in the Philippines for your financial services business. We’ll find Virtual Assistants with the financial skills, work experience, and relationship-building abilities to help your business scale.

Learn More: https://www.go-va.com.au/advertising-marketing/

GO Virtual Assistants (GO-VA) Financial Services

 

There’s much to do to keep your financial services business in tune with your clients’ evolving needs. Add a highly skilled Virtual Assistant to support you and your onshore team. So you can devote more headspace and creativity to the strategic changes your business needs now. 

Learn More: https://www.go-va.com.au/financial-services/

LBC SME Company Of The Year - Fiona Kesby

 

LBC SME Company Of The Year - Fiona Kesby, Go-Virtual Assistants Inc

And because you want to know more about the Circle of Excellence, here is-- Fiona Kesby, Go-Virtual Assistants Inc

Video Source: https://www.youtube.com/channel/UCTBdzhMm4HQdHDUlqpUykPw

Source: 

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About Fiona Kesby

Fiona Kesby is a CEO, public speaker, and mother of 2 teenagers. She has built a track record in recruitment and sales and is a firm believer in the power and fulfillment of learning for life.

Originally from Brisbane, Fiona moved with her 2 daughters to Cebu, Philippines in May 2015 to lead Go Virtual Assistants (GO-VA) as it scaled from having fewer than 20 full-time team members at the start to more than 400 as of May 2020.

She loves to learn about and share ideas, all tested in the businesses she and her brother Matt Kesby have built, about:

-- the importance of organisational culture

-- unleashing human potential

-- the game-changing advantages of outsourcing, when both the people and technology pieces are done right.

She has enjoyed public speaking engagements on these subjects in events hosted by Asia CEO Forum, Google Business Group-Cebu, and Payoneer.

There is a world of talent that can lift your business beyond your expectations. Fiona and the entire Global Office team would love to help you find them.

Podcast: Why Outsource Now? By Matt Kesby

 Extraordinary action is the call of 2020. It’s what will lift businesses and their communities so they grow stronger and create more jobs locally after the COVID-19 pandemic. But how do we make extraordinary action possible amid uncertainty, worry, or fear? Our Global Office PH Founder Matt Kesby shares some powerful ideas in this episode of All In!

Discover More: https://blog.go-va.com.au/why-outsource-now/

Interview Selection Criteria - Virtual Assistant by Fiona Kesby

For over 18 years I have been interviewing applicants, since 2007 I started interviewing virtual assistants.  This is what has helped me be successful in finding top talent.

The Top 6 Questions To Always Ask in an Interview

Ask the reason why they have left their last 3 - 5 employers.  If each employment has been under 12 month and the VA responds with "to move to green pastures or improve my career ".  History predicts that you will only have your new VA for up to 12 months and then you will need to re-hire and re train.

Tell me how you improved your skills in the last 12 months?  Tell me the name of the last book you read and when? Here you are looking for applicants who are self learners.

Tell me about your greatest achievement, a time you stepped outside your comfort zone.  You are looking for answers that show your VA is resilient, can work under pressure and go the extra mile for you. I personally select team members who have traveled or worked outside of the Philippines. Travelling is an experience of stepping outside your comfort zone.

Why should I give this role to you over the other applicants I have interviewed.  This is an opportunity for the VA to share with you their strengths, see if they have researched you or your business and have a good understanding.

What was your take home salary per month, what did you receive in your bank account or  pocket.  Was this salary for a day or evening shift?  Taxes and benefits can be very different to what we are used to paying in Australia. Be clear that your VA is answering gross or net. Know what exactly went into their pocket manages salary expectations.  Also understanding if rates are referred to a day or night shift.  Night shifts are paid a higher rate for the inconveniences on their social life and stress to their health.   

Can you supply me the contact details of your last 3 Managers?  With the popularity of social media including Facebook, Linkedin, Twitter and Google+, not to mention the affordability of mobile phones worldwide and free email, If an applicant can not supply contact details of a previous manager this is a red flag there was an issue.

Your selection List to Hire Against:

• High quality English written and spoken
• Past similar experience working for international clients.  This includes virtual assistant roles from websites like Uwork, BPO experience , working for 5 Star Hotels in a customer service role interacting with international guests.  Working in countries outside of their home country (this shows the ability to step outside their comfort zone and exposure to International clients)

• Completed online testing to a high standard. The best test is example task they would be performing on a daily basis.

• Longevity in each role, at least 2 years (there are exceptions when businesses close down.  This is why it is important to ask the reason for leaving question. Anyone can last 12 months in a company before management makes a decision they are unproductive or not the right cultural fit )

• Well formatted resume (this show good documentation skills for correspondence with clients and for administration skills)

• Like for like experience and industry skills.  Similar to recruiting locally, you wouldn't hire an administration assistant and expect they can create written content for your website or hire a network administrator and expect them to design a website

• Look for extra curricular activities and achievements.  VAs that are fit and healthy are going to be more productive.  In countries where life expectancy is lower, it is even more important that your VA is taking care of themselves.  If their activities are similar to your own then you have shared values and interests, making conversations more enjoyable and you build a stronger relationship and a highly engaged and productive VA.  Our own personal favourite at GO-VA are applicants that have read or completed the “7 Habits of Highly Effective People” workshop or Robin Sharma’s “A Leader without a Title”

Fiona Kesby is the CEO of www.GO-VA.com.au an Australian owned and operated Managed Operations in Cebu, Philippines.  Fiona currently lives in Cebu and has experience offshoring tasks since 2008 and a background in Recruitment. She is passionate about sourcing the best talent in the market, developing leaders and providing a culture built on the love of learning, execution, care, finding a way and drive.

Top 8 Resume Writing Tips for a VA By Fiona Kesby

 

Did you know you have 6 seconds to grab a recruiter’s attention??

Recruiters and Hiring Managers will read 100’s of resumes a day. According to a recent study recruiters and hiring managers only give your resume 6 seconds before deciding on keeping or trashing your resume.

The following 8 top tips will help you get that interview!

• Make sure your contact details, email and mobile phone are up to date. We cant book in a interview if you mobile number no longer works!
• Start with your most recent position first. Grab our attention immediatly that you have the experience, we dont want to have to wait until page 3 to work out you have the experience! Rememer you only have 6 seconds!
• List at least 4 tasks/responsibilities in each of your positions. We are not mind readers tells what your experience is. Include the name of the account you worked on and the industry type.
• List one achievement per position. This is your chance to sell your self, keep you ahead of the competition. Wether its an award you have won, a target your achieved or a process you improved we want to read about it.
• List all software applications you have used. Often clients ask us for a particular software experience, if its not on your resume you may be overlooked and the interviews given to the applicants who have mentioned their skills.
• Recent graduates include university achievements - Are you a Dean’s Lister?Leader of a club? Working Scholar?
• Neat formatting including bullet points. Just like this article make it easy to read.
• If you are a graphic designer, web designer or drafter include a link to your online portfolio.

Fiona Kesby is the CEO of GO-VA.com.au an Australian owned and operated Managed Operations in Cebu, Philippines.

Select an Exceptional VA for your Business with 5 Easy Tips By Fiona Kesby

 

Over the years I have recruited in many different industries (IT, Hospitality, Construction, Engineering & Recruitment), many types of positions (Admin to CEO, Blue collar to Engineering, Mainframe programmers to Java Developers) and in many different locations around the world (Australia, PNG, Fiji, Samoa, & Philippines), I have recruited on behalf of clients, internally for an employer and personally for myself and family businesses. My success rate has always been high. I often thought I had a sixth sense, until I read Malcolm Gladwell’s Blink!!

What I have applied in interviewing locally in Australia has served me well over the years and with international expat recruitment . Now applying my methodology to local talent in Cebu, Philippines with a different culture.

It is more than just the questions (email me at fiona@go-va.com.au and I will send you a list). Whether you choose to use a freelancer website, staff finding service or managed operations - the following 5 tips have helped me over the years and I hope it can help you too..

Yes it really is that easy - don’t over complicate it

Tip 1) The Resume is well formatted and the applicant has a history of longevity from previous employers. I personally look for 2 years plus +

Tip 2) Test.

• English, many people have excellent spoken English - the key is Comprehension. Do they really understand what you are asking them? Set the standard high on English Comprehension. There are many free online tools. Test yourself first to set the benchmark.
• Typing Test - heaps of free online to chose from. You want a fast accurate typist
• Most important test is a sample of the work you need them to complete. Eg if you are a recruitment agency get them to reformat a resume or reply to an email.
• Email written questions on a word document and ask them to complete. Pick from my top 20. This gives you a chance to see formatting, punctuation, sentence construction and grammar.
• Personality Profile. Use the same one you would for your own team. If you have never profiled before try a free online test there are many. Test yourself first to help compare. A free one to get you started http://www.16personalities.com/. ESTJ from experience has been the best fit for a VA. Followed by ESFJ.

Tip 3) Use hobbies and interests as a bench-mark. Chose someone with similar interests to yourself. I always look for a healthy allrounder. And run a mile if an applicant tells you their main hobby is “surfing the internet”...they will be spending their work time watching youtube videos and online gaming.

Tip 4) Choose a VA that has lived or traveled in another country. My own personal team have all worked in Malaysia, Singapore, Middle East and even Australia. It shows they can step outside their comfort zone and have experience working with Foreigners. They get my sense of humor and have a very similar work ethic.

Tip 5) Set the bar high on quality, and I mean on everything from their resume, tests, appearance (meet them virtually online), written and verbal communication skills - and don’t compromise - EVER! It is a marathon not a sprint. Take your time to hire - I mean in the search and when you find the right one - offer fast.

Fiona Kesby is the CEO of GO-VA.com.au an Australian owned and operated Managed Operations & VA Staff finder provider in Cebu, Philippines. Fiona currently lives in Cebu and has experience offshoring tasks since 2008. You can contact her on fiona@go-va.com.au

What Does Feedback with Empathy Sound Like? (Part 2) - COVID-19 Daily Update for GO-VA

 

Virtual assistants and global teams thrive on feedback. This year, when most teams worldwide work from home, the need for feedback has never been greater. Here’s a structure for giving feedback with empathy, as part of GO-VA Founder Matt Kesby’s Daily Updates for the www.go-va.com.au tribe.

Learn more: https://www.go-va.com.ph/daily_updates/covid-19-daily-update-for-go-va-what-does-feedback-with-empathy-sound-like-part-2-18-august-2020/

About GO Virtual Assistants (GO-VA)

GO-VA Inc. is a registered Australian-Filipino owned company growing in the heart of Cebu City, Philippines. Situated in an IT complex with modern facilities, GO-VA's Managed Operations & Streamlined Services provides scalable opportunities that spell sustainability, growth, and success for any business venture. As your offshore workforce, GO-VA's goal is to create winnable games and strategies across all the work that we do, knowing that your success is our long-term fulfillment. 

GO-VA helps Australian, NZ, US, and UK businesses to increase revenue, reduce costs, and scale through outsourced offshoring.

If you need to build or expand your virtual assistant team, we can help you. Schedule a meeting with us: https://calendly.com/klein-serrano

Send your resume to careers@go-va.com.au or create your profile here: https://go-va.com.ph. Come join our tribe!

AU (+61) 2 7227 8809 

US (+1) 302 207 2767 

PH (+63) 32 410 7523

9th Floor, i1 Bldg, Jose Maria del Mar Street, IT Park, Apas

Cebu City, Philippines 6000

Website: https://go-va.com.au

Blog: https://blog.go-va.com.au

sales@go-va.com.au

Business Outsourcing Tip 1 by GO Virtual Assistants (GO-VA) CEO, Fiona Kesby

 

GO Virtual Assistants (GO-VA) CEO, Fiona Kesby gives tips when setting up your offshore team in the Philippines

Outsourcing Tip No 1 ✅

What are your Wildly Important Goals (WIG)? Our friends Chris McChesney, Jim Huling, and Sean Covey came up with this inspiring question. It’s something definitely worth asking when you build a global team for your business.

About GO Virtual Assistants (GO-VA)

GO-VA Inc. is a registered Australian-Filipino owned company growing in the heart of Cebu City, Philippines. Situated in an IT complex with modern facilities, GO-VA's Managed Operations & Streamlined Services provides scalable opportunities that spell sustainability, growth, and success for any business venture. As your offshore workforce, GO-VA's goal is to create winnable games and strategies across all the work that we do, knowing that your success is our long-term fulfillment. 

GO-VA helps Australian, NZ, US, and UK businesses to increase revenue, reduce costs, and scale through outsourced offshoring.

If you need to build or expand your virtual assistant team, we can help you. Schedule a meeting with us: https://calendly.com/klein-serrano

Send your resume to careers@go-va.com.au or create your profile here: https://go-va.com.ph. Come join our tribe!

AU (+61) 2 7227 8809 

US (+1) 302 207 2767 

PH (+63) 32 410 7523

9th Floor, i1 Bldg, Jose Maria del Mar Street, IT Park, Apas

Cebu City, Philippines 6000

Website: https://go-va.com.au

Blog: https://blog.go-va.com.au

sales@go-va.com.au